Remote Support

On-demand remote support is available within minutes.

Traditional methods of providing technical support, such as phone, email or on site visits can be limiting and time consuming for both the customer and the technician. Our on-demand remote support offering eliminates these delays and keeps down the cost of basic print and IT support issues.  Call times are reduced… site visits are eliminated… issue resolution is prompt.  Productivity is increased for both the end-user and the support technician.

Remote access… remote support… remote administration.

885 E COLLINS BLVD STE 102

RICHARDSON TX 75081

(972) 422-2228

TeamViewer provides an All-In-One solution for a wide variety of scenarios in a single software package: remote maintenance, spontaneous support, access to unattended computers, presentations and training sessions. This solution enables our IT technicians or a support representatives to connect to your workstation and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file transfer, desktop sharing, file synchronization  and guest accessibility.

TeamViewer is encrypted and highly secure and is one of the few remote support solutions certified ISO 9001. In combination with access control through white listing TeamViewer even allows you to get HIPAA and PCI compliant.  To ready more about the security aspects of TeamViewer… please download the TeamViewer Security Statement by clicking on the document in the right hand sidebar of this page.