Field Service Copier Technician

Would you like to energize your career with a dynamic technology company?

Do you thrive in a fast pace environment?

Would you enjoy working for a tenured managed services company?

Are you interested in supporting cutting edge technology and document workflow solutions?

Would you enjoy an outstanding benefits package?

Do you want to continue your professional technical development training?

Then we may have a place for you on our team of imaging and printing professionals!

Verity Group is focused on providing unsurpassed service and best-practice solutions to each of our clients. We are looking to add an experienced digital copier technician to our services staff.

In this position you will:

  • Setup and configure (pre-flight) new copiers prior to installation.
  • Refurbish pre-owned copiers for re-deployment.
  • Troubleshoot and resolve performance issues and device failures.
  • Conduct timely preventive maintenance to optimize up-time.
  • Meet service benchmarks such as first-time fix rate, response time, etc.
  • Service and manage your territory in a profitable manner.
  • Effectively track and manage a significant parts inventory.
  • Maintain tools and test equipment in service-ready condition.
  • Continue technical training through self-study, on-the-job and classroom training.

The knowledge, skills and abilities you need to be successful in this position, include:

  • Excellent verbal and written communications
  • Firm geographic knowledge of the Dallas-Fort Worth Metropolitan area
  • Detailed follow-up and follow-through
  • Outstanding customer service skills
  • Proficient in common software programs such as Microsoft Office
  • Basic understanding of computer networks
  • Clear Department of Motor Vehicle Records
  • CompTIA PDI+ or A+ Certification is preferred
  • Understanding of document management and workflows is a plus
  • Previous copier certification is required

If you are looking for an opportunity to utilize your technical skills with a dynamic growing company, contact us to learn more about our Digital Copier Technician position.

You may submit your resume to: careers@verity-group.com.