CLEANING GUIDANCE FROM HP

HP and Verity Group are dedicated to providing customers with market-leading business solutions that help them be innovative, productive and support their well-being. With public health concerns over the Novel Corona Virus COVID-19 disease spreading worldwide, we want customers to have the information they need to effectively clean print and document output devices and to assist customers in maintaining a healthy work environment.

The Centers for Disease Control and Prevention (CDC) recommends cleaning surfaces, followed by disinfection, as the best practice.

A CDC-recommended disinfectant is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. Please follow the steps below to use the CDC recommended alcohol solution to clean high-touch, external surfaces on printers, copiers, mMFPsd and other office equipment.

CLEANING GUIDANCE:

1. Wear disposable gloves made of latex (or nitrile gloves if you are latex-sensitive) when cleaning and disinfecting surfaces.

2. Turn off the device and disconnect AC power (for printers, devices should be unplugged from the outlet).

3. Remove batteries from items like wireless keyboards. Never clean a product while it is powered on or plugged in.

4. Disconnect any external devices.

5. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. Do not use paper towels or toilet paper.

6. Isopropyl Alcohol is sold in most stores, usually in a 70% Isopropyl Alcohol / 30% Water solution.

7. Do not spray any liquids directly onto the product.

8. Gently wipe the moistened cloth on the surfaces to be cleaned.

9 To prevent damage, do not allow any moisture to drip into areas like keyboards, display panels or USB ports.

10. Start with the printer control panel and end with any flexible cables, like power, keyboard and USB cables.

11. When cleaning a printer control panel, carefully wipe in one direction, moving from the top of the display to the bottom.

12. Ensure surfaces have completely air-dried before turning the device on after cleaning. No moisture should be visible.

13. After disinfecting, copier/scanner glass should be cleaned again using an office glass cleaner to remove streaking.

14. Streaking on the copier/scanner glass from the CDC recommended cleaning solution could cause copy quality defects.

15. Gloves should be discarded after each cleaning. Clean hands immediately after gloves are removed.

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BE CAUTIOUS OF THE CLEANERS/DISINFECTANTS USED ON OFFICE EQUIPMENT:

Many common household cleaners and disinfectants can damage electronic products. Do not use any of the following chemicals or any solutions that contain them, including spray-based surface cleaners: bleach, peroxides (including hydrogen peroxide), acetone, ammonia, ethyl alcohol, methylene chloride or any petroleum-based materials, such as gasoline, paint thinner, benzene or toluene. Wipes containing bleach and hydrogen peroxide should not be used on any other products. If you are not sure whether a cleaning product is suitable, or if it is not specifically listed in this document, do not use it. Using any of the chemicals previously listed in this paragraph may cause permanent damage to the product.

VERITY GROUP IS HAPPY TO ANSWER ANY QUESTION YOU MAY HAVE.