REMOTE PRINT MONITORING & DATA COLLECTION

Our print analysis requires data… EKM Insight provides it

A thorough document output environment analysis requires accurate data to answer many questions.

  1. How many printers/copiers/mfp devices do you have on your network
  2. How many local devices do you have
  3. How many pages is your company currently printing
  4. Are those pages duplex or simplex… mono or color… letter or A3 size
  5. Are your devices being over or under utilized
  6. How much is your printing costing you

An analysis requires answers to all of these questions, and more. 

And most companies do not know the answers.

In order to get you all of this information, we must first obtain the data.

That’s where a Data Collection Agent (DCA) comes into play.

We use EKM Insight.

What is a Data Collection Agent, such as EKM Insight?

The DCA is a software application that collects critical (page count) meters, real-time performance and supply level data from printers, copiers multifunction print devices and fax machines. The DCA can be installed on a non-dedicated server, at a client location.

It is important to note that EKM Insight ONLY collects stores and analyzes information on print, fax and scan metadata, andt is not programmed to do anything else. Please read the EKM Insight white paper for more information. No user data, no print job data nor content is collected, recorded or transmitted by the system.

885 E COLLINS BLVD STE 102

RICHARDSON TX 75081

(972) 422-2228

Analytics and Actionable Intelligence

EKM Insight delivers a highly efficient and secure remote print service management solution enabling your service provider to have full visibility of the status of your printing assets in near real time without the need to have remote access into your network. The underlying technologies used for communication are industry standard, flexible and extensible, making them the protocols of choice for real-time communications over the Internet.

Using EKM Insight, in addition to a site survey, we are able to map the current state on floor plans, establish total cost of ownership, automate fleet optimization building a proposed or future state all summarized in a professional proposal document.

ASSET MANAGEMENT

•Find Missing Printers

•Track moves and changes

•Billing and page counts

SUPPLIES MANAGEMENT

•Demand forecast requests

•Just-in-Time ordering

•Eliminates waste

SERVICE MANAGEMENT

•Service alerts

•Diagnose before dispatch

•Remote Remediation

INTEGRATION TO BACK OFFICE

•Service desk

•Service call updating

•Finance and accounting

POWERFUL REPORTING

•Service level improvements

•Quarterly business reviews

•Productivity Improvement

CUSTOMER MANAGEMENT

•Top quality service

•Service workflows

•Remote service control