We enjoy long term relationships with our clients…read below to learn more.
We have spent the past twenty-six years perfecting our processes and developing best practices for Managed Services. During that time, we have also learned that each of our clients have different needs and we have developed the ability to be flexible in our services delivery to meet those ever-changing requirements. From (SMB) Small to Medium Businesses to Enterprise Corporations, Verity Group’s clients have great things to say about the quality of our staff and the products, solutions and services we offer.
“Great people doing great work with a great service model. It is not possible to say enough good things about Verity. For over 10 years, we have been in partnership. I joined the company as IT Manager 2 years ago. One of the first things to review is managed print services. Verity excels in service and works in partnership with our business. The cost and benefits were a breeze to quantify precisely with True Print, quarterly review, and great issue resolutions communications. We have literally no worries about the care of the printer fleet thanks in huge part to Verity and its dedicated employees.”
“We have been a customer of Verity Group for 16 years. We are extremely pleased with their customer support and response times for mission-critical devices. Their technical support is extremely prompt, competent and professional...with approximately 99% of needed maintenance and repairs being conducted same day and on-site.”
“We have partnered with Verity Group for many years and they just keep getting better. They manage our supplies inventory and most repairs are solved same day. There is no need to get approvals or create purchase orders as everything is covered by their cost per page program...and we receive only one invoice per month.”
“Fair pricing, quality service and an awesome staff equals happy customer!”
“Great relationships are invaluable and we have found just that in our partnership with Verity Group. Their personnel are like family to us and it is great to have people on our team that we can really trust. Having been our document output service provider for over 12 years and counting. Their service continues to be proactive, timely, and efficient.”
“Verity Group provides us with unsurpassed customer service. Their detailed billing and quarterly business reviews allow us to determine exactly where our print dollars are being spent. I recommend them, without hesitation, to anyone looking for a high quality cost-effective solution for their imaging and printing needs.”
“As any IT Manager knows, the care and the feeding of a printer and copier fleet is a huge task that requires many man hours, on an on-going basis. In addition, to break/fix repairs, there is supplies inventory management, device firmware updated, etc. The best thing I have done is to hire Verity Group and make use of their TruePrint Managed Print Services program. It tool a heavy weight off my shoulders and has ended up being substantially more cost efficient. They are flexible and accommodate our evolving needs”
“Verity Group has done an incredible job for us over the last ten years. Their sales and service staff are responsive, personable and very knowledgeable. Their turnaround time is second to none. Being in the payroll business, this is of huge importance to my company. I know that I can count on them when help is needed. That is something that is hard to put a price tag on.”
“We have been a customer of Verity Group for over 14 years. For the first three years we only utilized their printer repair services and we were very pleased with their customer support and response times for mission critical printers. Approximately, 11 years ago, Verity Groups approached us with the idea of converting to their TruePrint cost-per-page model. We tested this program for 1 month. We then received a detailed utilization report for each printer at each location. After reviewing and analyzing these reports, we realized there was a true costs savings. Verity Group has further customized our monthly management report, which in turn assists our accounting department in coding and bill back to specific locations. We are more than pleased with their prompt response time, supplies management, and competency of their technical support staff. Approximately 99% of needed maintenance and repairs are able to be conducted on-site”