CLIENT REFERENCES

We enjoy long term relationships with our clients… read below to learn more.

We have spent the past twenty-six years perfecting our processes and developing best practices for Managed Services.  During that time, we have also learned that each of our clients have different needs and we have developed the ability to be flexible in our services delivery to meet those ever changing requirements.  From (SMB) Small to Medium Businesses to Enterprise Corporations, Verity Group’s clients have great things to say about the quality of our staff and the products, solutions and services we offer.

885 E COLLINS BLVD STE 102

RICHARDSON TX 75081

(972) 422-2228

“We have been a client of Verity Group for approximately 18 years.  It is not possible to say enough good things about Verity Group.  Obviously we are very pleased with their customer support and response time for our mission critical devices.  The technicians are extremely prepared & competent… with about 99% of needed maintenance and repairs being done in the same day and on-site.  They even worked with us on healthcare compliance issues and always seem to understand our industry and our specific needs. We no longer have any worries about the care of our print fleet, thanks to Verity Group and their dedicated employees.”

“Great people doing great work with a great service model.  We have been partners for over 14 years.  Verity did a complete analysis of our printing environment and made intelligent recommendations for moving devices to enhance utilization, refreshing certain devices that had a lower total cost of ownership and eliminating some devices that were not cost effective for our needs.  The costs and benefits were easy to quantify through their True Print service, quarterly business reviews, issue resolution and communications.”

We have partnered with Verity Group, with their Managed Print Services program, for many years.  Their service delivery model and solution offerings continue to get better and better.  They manage our supplies inventory and the vast majority of maintenance is completed same day.  They remotely monitor our print devices and provide very proactive service.  There is no need to obtain approvals or create purchase orders as everything is covered under their TruePrint cost-per-page program.  We receive one, easy to understand, invoice per month.  We could ask for nothing more from a vendor/partner.”

“Verity Group understands the education vertical market.  With our many campuses and even more buildings… they are able to maintain our supplies and keep our devices up and running at peak efficiency.  In the odd chance, a device must be taken in for service, they provide a similar loaner device at no cost to us.  They have also helped us with software solutions that enforce rules based printing and also allow for a print job to be retrieved from any device.  Fair pricing, quality service from dedicated technicians, and a knowledgeable consulting staff equals a happy customer.”

“Verity Group continues to do an excellent job for us… and have done so for 12 years.  Their sales and service staff are responsive, knowledgeable and personable.  Their turnaround time is second to none. Being in the payroll business, this is of huge importance to my company. I know that I can always count on them when help is needed.  That is something very hard to put a price on.”

“As any IT Manager knows, the care and feeding of a print fleet is a huge task that can take many hours on an on-going basis.  In addition to proactive maintenance, unexpected repairs, supplies management, firmware upgrades, etc… they allow me to focus on my core business.  They have taken a heavy weight off of my shoulders and are also more cost efficient.  They are flexible to our evolving needs.”

“Verity Group continues to provide us with unsurpassed personalized service.  Their detailed one invoice billing and regular business reviews allow us to see exactly where our print dollars are being spent.  I recommend them without hesitation, to anyone looking for a high quality cost-effective solution for their print and copy needs.  They know their business and they know how to make ours better.”

“Great relationships are invaluable and we have found just that in our partnership with Verity Group. Their personnel are like members of our corporate family and it is very reassuring to have people on our team that we can rely on to have our best interest in mind. Having been our document output service provider for over 14 years and counting, their service and consultancy continue to be timely, efficient and cost effective.  Thanks Verity.”